Support

Frequently asked questions. If you do not find the answer, write to zapthen@zapthen.com.

The bar does not appear after I select text

1. Open System Settings, Privacy & Security, Accessibility, and check that Zapthen is in the list with its switch on.
2. If it is listed but the switch does nothing, click "−" to remove it and add it again.
3. Still nothing: quit Zapthen and open it again.
4. If it fails in one app only, that app may not expose the selection. Press Control-Option-N to bring up the actions, or turn on "Copy fallback" for it in Settings.

Contact us

Questions and suggestions: zapthen@zapthen.com. Please include your Mac model, macOS version and Zapthen version (menu bar icon, Settings, General) so we can find the problem faster.

Privacy and data

How we handle data is described in the Privacy Policy.